Questions About Working With HighPaceGrowth?

Yes. HighPaceGrowth is designed to help home-service businesses stay connected with customers and contacts they have already collected. Your business is responsible for ensuring the contacts you provide can legally receive marketing emails from you.

No. We handle the strategy, copywriting, and branded email design. You provide the business information we need—such as current services, offers, seasonal priorities, updates, and anything else we should know—and we turn that information into the campaign.

Campaigns are planned around your business, customers, services, seasonality, current priorities, and goals. Your monthly emails may include promotions, seasonal campaigns, educational emails, review or referral requests, win-back campaigns, service reminders, and other strategic campaign types.

Yes, when appropriate. Customer lists can be segmented so a campaign reaches the contacts it is actually relevant to—for example, based on customer status, service history, or another available list segment.

Nothing is scheduled or sent until you have reviewed and approved the complete email.

After approval, the campaign will be tested and scheduled for the agreed send date.

Once we receive your completed intake form, brand materials, customer information, and all required account access, your first campaign proof will be delivered within five business days.

Every email includes one consolidated revision round. Please submit all requested changes together so they can be completed in a single revision.

HighPaceGrowth tracks campaign performance and provides reporting and recommendations to help guide future email strategy.

Plans are month-to-month with no long-term commitment. You can cancel at any time, and your cancellation will take effect at the end of your current paid billing period. Your plan will not renew after that period.

Plans are month-to-month with no long-term commitment. You can cancel at any time, and your cancellation will take effect at the end of your current paid billing period. Your plan will not renew after that period.

Any completed automated email sequences remain available to your business after your HighPaceGrowth service ends.

Once service ends, HighPaceGrowth stops managing, monitoring, updating, and reporting on those automations. Your business becomes responsible for managing them going forward.

You keep the completed work. We simply stop managing it when your service ends.

Email marketing works best through consistent visibility. There is no long-term commitment, but ongoing communication gives customers more opportunities to recognize and remember your business when a need arises.

Each email within an automated sequence counts as one email toward your monthly allowance during the month it is created.

For example, a three-email welcome sequence counts as three emails during the month it is created. Future automatic sends do not use additional HighPaceGrowth monthly email credits.

More complex automation requirements are reviewed separately.

Any completed automated email sequences remain available to your business after your HighPaceGrowth service ends.

Once service ends, HighPaceGrowth stops managing, monitoring, updating, and reporting on those automations. Your business becomes responsible for managing them going forward.

You keep the completed work. We simply stop managing it when your service ends.

You provide your customer list, brand information, and the business details we need. We handle the email marketing platform, campaign setup, scheduling, and sending from there.